Infrastructure Development Department | Main / About us / University structure / Departments / Infrastructure Development Department / Contract Monitoring Service and quality of services
The goal - is current and long-term planning, a combination of unity of command in resolving performance issues and collegiality in their discussion.
The main tasks of the Service: - monitoring the conclusion and execution of the terms of contracts for public procurement of services of entities for Abai KazNPU; - monitoring the assessment of satisfaction with employees / employees / students with the quality of the services received, provided by structural divisions and individual employees of Abai KazNPU; - ensuring the completeness of objective data for quality analysis and making informed management decisions to improve processes; - increasing the degree of interaction between structural divisions and consumers of services of Abai KazNPU; - improving the rating, image of Abai KazNPU among potential consumers, employers, service providers and partners; - continuous improvement and compliance of Abai KazNPU with the requirements of consumers, openness, reliability and stability; - compliance with the requirements of the anti-corruption management system, anti-corruption policy, conflict of interest resolution policy, internal regulations and legislative acts of the Republic of Kazakhstan, in terms of anti-corruption.
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